Reference staff:
Let's add chat reference to our Phone/email column on the reference stat sheet.
We will divide that column into three columns. Phone / Email / Chat
This will allow us to track not only the usage but the time of day it is used.
Thanks for your help. I have gotten some use. How about anyone else?
Subscribe to:
Post Comments (Atom)
2 comments:
I have had one reference question so far via chat.
Oh. That is disappointing. I had one the other day (just before spring break) where I walked a student through an EbscoHost search from scratch. It took a little longer than in person. But it was a great interaction.
Post a Comment