As most of you already know we have been having trouble with Cybraryn lately. Not because of the software but because of the network communication with the server. If someone tries to login or logout when that communication is not working, cybraryn will crash and leave the computer open to potential abuse. If you find a computer with the desktop background showing (the picture of Gavilan in the summer), reboot the computer. I have had to reboot student computers as much as 25 times in the course of a busy day.
A side effect of this is that these students are not being logged out fully due to the communication problem. So the number of accounts already in use is up. The easiest way to fix an account that is already in use is to override with the password. I did find out today that if the student clicks on the Wait button the system will reset the account if they are truly not logged in elsewhere. The hitch there is that this will take several minutes.
MIS is aware of this situation and they will be moving the software onto a more reliable/less congested server. We don't know when this will take place.
Anything else? Please use the comments for any comments or corrections.
Dana
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